Terms and Conditions

By using this site to access Continued Professional Development or accessing any CPD events offered on this site by the Torbay Teaching School Alliance or any of its partners you are agreeing to all terms & conditions associated with event/course places including all charging and cancellation policies.


Event/course fees are detailed on the course detail tab. For both chargeable courses/events and those offered free of charge cancellation fees will be applicable as per the cancellation policy detailed below. Delegates allocated places on multi-session courses should attend all sessions; failure to do so could result in cancellation fees levied for all sessions.

The course fee will include the following:

  • a place on the CPD event;
  • access to resources and materials needed at the CPD event (on occasion a specific publication or piece of ICT software may be included in the course fee - this will be clearly advertised in the course outline). Other materials may be available on our website to download;
  • tea/coffee on arrival and during any breaks at the CPD event;

Invoices detailing payment terms and options will be raised.

Cancellation Policy

Course cancellation by applicant:

Our Cancellation Policy and associated charges apply to any applicant not attending/who does not arrive for an event/course for which a confirmed place has been allocated to them or where they have cancelled their place within the timescales detailed in the cancellation policy below.

Chargeable courses

Applicant cancels more than 10 working days prior: £15 admin charge

Applicant cancels less than 10 working days prior to course start date or fails to attend: Full event / course fee

Non-chargeable Courses (Sessions that are part of the TTSA Offer to Schools)

If the place you are cancelling is for a free event, you may withdraw, without penalty, provided a minimum notice of 24 hours before the start time of the event is given. If less than 24 hours’ notice is given for each date of a course that is free, then the following charges will apply per applicant where catering costs have been incurred: £15.00

Should a training course recruit insufficient numbers to make it viable, we reserve the right to cancel the course, without penalty, giving a minimum notice of 24 hours.


Should a delegate fail to attend an event, the full cost of the course will be incurred for a chargeable event.

If the event was free, where applicable, a fee of £15.00 will be charged to cover the cost of catering incurred.


Applications can be made online either by individual staff or via the organisation’s CPD Contact. All applications by individual staff will be emailed to their CPD Leader for approval before acceptance on the course where an organisation uses a dedicated CPD Leader authorisation process.

Places are registered on a first-come, first-served basis. Apply as soon as possible to facilitate the decision making process regarding the viability of any event.

It is essential that all places on events are pre booked, including those offered free of charge. Failure to do so could result in any of the following:

  • you will not receive pre-course information or details of alterations in content, timing or venue;
  • insufficient catering will be provided for the event;
  • the training room may not be adequate for the number of delegates, which could have health and safety implications;
  • insufficient training resources/materials will be available.

A £15 administration charge will be levied to schools who send delegates to events without pre-booking a place(s).

The Torbay Teaching School Alliance and its partners reserve the right to prevent delegate(s) from taking part in an event which has not been pre booked, should an event be full or should the school not be eligible to send delegates under current membership arrangements.

Confirmation of booking

After making an event/course application, applicants should expect to receive notification when their application has been authorised or declined by their CPD Contact where CPD leader used. Upon authorisation the application will be held pending allocation of an event place by the event administrator. Applicants will be sent notification if they are successful in being allocated an event place.

Waiting Lists

In the event that a course is over subscribed, applicants will be placed on a waiting list and wherever possible, provided applicant numbers are sufficient, the course leader is available and a training venue can be found - a repeat course may be run.

Changes to Courses

Every attempt will be made to provide the event/course in the form described in the course outline. In the event that there are significant changes (for example, date or venue) delegates will be notified of these changes.

Course cancellation by course organisers

In the event that a course has to be cancelled due to low delegate numbers, a minimum of 24 hour’s notice of cancellation will be given to those delegates allocated a place.

In the case of last minute unforeseen circumstances i.e. bad weather conditions or tutor illness, delegates will be notified as soon as the circumstance is known where possible. The venue will also be notified of the situation.

Commitment to Quality

The Torbay Teaching School Alliance and its partners are committed to providing a high quality professional development and training programme, including:

  • accessible venues
  • expert course facilitators
  • high standard of course content which is informed by relevant research and best practice
  • sensitivity to the experience and needs of participants
  • evaluation of service so that improvement can be identified.

Inclusion and Equality

All of our professional development and training courses make every effort to ensure equality of access and to meet the needs of the target audience. We are committed to promoting inclusive practice when working with children and young people. Please let us know if you have any specific needs.


Separate cancellation policies may apply to certain stand-alone events or programmes and the TTSA Annual Leadership Conference. These will be clearly outlined as part of the event detail on Torbay TSA CPD Online or on the booking form.